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We provide a comprehensive range of support
programs and technologies, keeping commercial
customers, small businesses and consumers
up and running around-the-clock.
When time is of essence, Smart Brainz guarantees
you service excellence with the most incredible
turnaround time. To experience the benefits
of Smart Services, visit our website or
call us or visit our premises. You will
be attended to by a team of experts who
have thorough knowledge and are equipped
with precision instruments and tools. They
will ensure that your computer is back to
its peak performance levels.
You may choose any of the service options
to meet your company’s specific needs. Service
options include the following:
IT Consulting
Corporate IT Strategy Formulation
Corporate IT Platforms Definition
Corporate Processes Development & Documentation
Identification of Specific Projects/ Implementation
Project Feasibility Analysis
Specific Projects Business Case Definition
Project Definition
Project Business Case Definition
Business Requirements Definition
Technical Requirements Definition
Quality Requirements Definition
Security Requirements Definition
Request For Proposal Definition
Proposals Evaluation/ Second Opinion
Requirements Audit/ Second Opinion
IT Architecture
Definition and Specification of IT Infrastructure
Third Party Platforms/ Products / Solutions
Identification
Evaluation
Second Opinion
Real-time Communications/ Interoperations
Definition of Solution Architecture
E/R Database Design
Quality Requirements Formulation
Custom Development
Complete cycle of software development
Coding and implementation
Integration
Design and development of new product versions
Applied computer science and mathematical
research
and solution identification
Quality Assurance
Test Strategy Definition and Documentation
Test Plan Development
Test Cases Development
Functional Testing
Integration Testing
Usability Testing
Load and Stress Testing
Security Verification
Test Automation
System Support
Engineering Support
Bug Fixing
Enhancements
Integrations With New Systems
Lifecycle Support
Performance Monitoring and Management
Service Availability Management
Usability Surveys
User Support
Hotline
Web CRM
E-mail
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